Setup is Saturday the 28th of  November with the Party is on Sunday the 29th of  November

The aim of the Children's Christmas Party is to provide 1,200 children from Townsville and as far north as Ingham, south to Home Hill and inland to Richmond and all the points in between with a day they will never forget.

The children invited, are children who may have one or more of the following: serious illnesses, a physical and/or intellectual disability and complex needs. The Party is not open to the public and children are invited personally through schools, mainstream and private, charities and care providers. 

We put on a free day including lunch, drinks, fruit, lollies, ice creams and chips and a three hour live stage show. Other entertainment for the children includes face painting, rides, interactive displays and much more. Of course no Christmas party is complete without Santa Claus! Each child will receive at least three high quality presents. 

This is the 36th anniversary of the Party and we want to make it one of the best day's ever for the children. 

About Volunteering for the Party: 

  • Your role for the day will be assigned prior to arrival. 
  • We encourage you to be flexible and exercise initiative during the busy 4 hours of this event. 
  • We appreciate, value and depend heavily on all volunteers turning up on the day. 

Volunteer Responsibilities

Thank you for being part of this special event! To help things run smoothly and ensure a safe and enjoyable day for everyone, please take note of the following guidelines:

Dress Code: Volunteers must wear their official Christmas Party T-shirt and name badge at all times.
Check-In: All volunteers must report to the Volunteer Registration Point to sign in.
• Check-in opens at 9:00 AM on Friday and 9:00 AM on Saturday
• Please use the check-in app provided or sign in manually upon arrival.
Footwear: Please wear sensible, closed-in shoes for safety. Thongs and sandals are not permitted.
Hydration: Stay hydrated throughout the day – water will be available.
Mobile Phones: Refrain from using your phone while on duty, except in an emergency.
Smoking/Vaping:
• A designated smoking/vaping area will be available for parents.
• Volunteers who smoke are asked to use this area discreetly, out of public view.
• Keep the area clean and use the ashtrays provided.
Valuables: We strongly advise against bringing valuables, as storage is not provided.
Leftover Gifts: Please do not request leftover toys. These will be distributed to partner organisations and hospitals.
End of Event: The party concludes at 2:00 PM. Clean-up will take only 30–40 minutes if everyone helps—please stick around and lend a hand!
Feedback Welcome: We value your feedback and suggestions! Please share your thoughts by emailing us at [email protected].

All Christmas Party volunteers must read the Children's Christmas Party Health and Safety Handbook, available at the link below.

Children’s Christmas Party Health and Safety Handbook

By completing this registration form, I confirm that I have accessed, read and understood the Children's Christmas Party Health and Safety Handbook, and I agree to comply with the policies and procedures it contains while engaged in my volunteer duties, including when attending other workplaces.

Please contact the Christmas Party Office on 1300 88 77 36 if you are unsure of any information in the Handbook.

COVID Safe

Because of the recent pandemic, we are governed by restrictions to maintain the health and safety of our guests. Participants are reminded to stay home if unwell.

Blue Card

We are committed to providing a safe environment for our invited guests it a requirement that you hold a valid Blue Card or exemption. It is free to apply for a Blue Card as a volunteer, more information and application can be found here: Blue Card Application

Our Organisation ID: 1033781
Please let us know if you have applied by emailing: [email protected]

In Case of Emergency (ICE)

VOLUNTEERING AT THE SETUP
Saturday the 28th of November
Townsville Stadium 40-48 Murray Lyons Cres, Annandale 4814

We require a number of volunteers to assist the day before the party with the following tasks:

Volunteer Arrival and Sign-In:

  • Arrival Time: Volunteers will sign in between 9:00 am – 9:30 am.
  • Start Time: Work will begin promptly at 9:45 am.
     Please present your QR code to be signed In.

Volunteer Tasks:

  • Unpacking and moving boxes, Setting Up & Displaying Children’s Gifts in the Toy Room
  • Decoration of Toy Room and Santa’s Area
  • Infrastructure Setup - Trestle tables, Unstack and arrange chairs, wrapping tables and position for activities, set up Signage to indicate different areas (e.g., Toy Room, Santa's Area).
  • Unloading Deliveries of Food and Other Goods
  • Pre-Pack Snack Bags



 Lunch will be provided. We will try to contain this component to 6 - 7 hours.

VOLUNTEERING AT THE PARTY            
Sunday the 29th of November
Townsville Stadium 40-48 Murray Lyons Cres, Annandale 4814

  • Volunteer Registration is open between: 9:00 am – 10:00 am.
  • Safety Induction: 10:10am - 10:15 
  • Event duration for public: 1030am-2:00pm 
    Please present your QR code to be signed In.
     ***Volunteers please remain until approximately 3:30pm to help pack up***
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